Warranty Statement

Statement of Limited Warranty for High Performance Door

Albany Door Systems (ADS) warrants to the end-user customer that its High Performance Doors systems will be free from defects in materials and workmanship for the times periods and as set forth below. Pursuant to this Limited Warranty, ADS will, at its option, repair or replace any defective component warranted hereunder.

5-year / 1,000,000 Cycle Limited Warranties on Mechanical and Electrical Components

For door systems with MCC Vector Controllers or UltraSmart Variable Frequency Controllers, ADS warrants that the motor / gearbox (excluding catch systems) shall be free from defects in materials and workmanship for a period of five (5) full years or one million cycles from the date of shipment, whichever occurs first.  All other mechanical and electrical components are warranted against defects for a period of two (2) full years or 300,000 cycles from the date of shipment, whichever occurs first.

For doors with any other controller supplied by ADS, ADS warrants that all mechanical and electrical components (excluding gearbox catch systems) shall be free from defects in materials and workmanship for a period of one (1) full year or 150,000 cycles from the date of shipment, whichever occurs first.

Warranties on Door Panel Materials

ADS warrants that styrene-butadiene rubber (SBR) fabric door panels (curtains) will be free of defects in materials and workmanship for the lifetime of the door; door panels made of EPDM and RollTex fabric are warranted for a period of five (5) years; three (3) ply panels are warranted for a period of three (3) years; two (2) ply and insulated material panels are warranted for two (2) years; and vinyl fabric materials,  polyethylene terephthalate (PET) weaves, windloks, roll strips, mesh screen materials, transparent (PVC) polyvinyl chloride materials and windows are warranted for one (1) year.

In all cases, labor is warranted for one year. This means ADS will provide warranty service without charge for labor in the first year of the warranty period. Thereafter, a charge will apply in to any repair or replacement under this Limited Warranty.

Components or parts sold separately by ADS are warranted to be free from defects in materials and workmanship for a period of ninety (90) days.  Any components or parts sold separately which fail due to defects in material or workmanship within ninety (90) days from the date of shipment will be placed under this Limited Warranty provided installation had been carried out in accordance with ADS procedures. This warranty is limited to providing replacement parts(s) only.  No goods will be accepted for return unless authorized by Albany Door Systems in writing. All return shipments must be freight prepaid by the Buyer.

Wear items including springs, brake pads, tension and lift straps, fuses, light bulbs, heat bulb elements, and seals are excluded from this warranty.

The foregoing is the sole and exclusive warranty given by Albany Door Systems with respect to the goods sold. TO THE FULLEST EXTENT PERMITTEE BY LAW NEITHER ALBANY DOOR SYSTEMS NOR ITS THIRD PARY SUPPLIERS MAKE ANY OTHER WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE, AS TO THE MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OF ANY OF THE GOODS SOLD HEREUNDER, INCLUDING WITHOUT LIMITATION WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. ADS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY WARRANTY. ADS does not warrant that the operation of any product will be uninterrupted or error free. This Limited Warranty only covers product issues caused by defects in material and workmanship during ordinary use; it does not cover issues caused by misuse, negligence, abuse, acts of God, unauthorized alterations or modifications, use of unauthorized parts, lack of or improper maintenance, damage resulting from interconnecting ADS products with other goods not supplied by Albany Door Systems, or reasons beyond our control.  Buyer acknowledges that Buyer alone has determined that the goods and services will meet the requirements of their intended use.

This warranty takes effect on May 1st of 2011.

V2/27/2012

Download Official Warranty Statement



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